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YOUR GUARANTEES

Authenticity
We are in business with eyewear since 1928 and on the Internet since 1997. We never dealt with fakes, imitations, replicas, non-original sunglasses.

All sunglasses you purchase from us come directly from the manufacturer, with their original case (hard or soft, depending on the frame), original cleaning cloth if available for the brand, and all the papers from the manufacturer or the official distributor.
Some brands have also the designer's certificate of authenticity.

dot United Shades (Ottica Meloni Dot Com srl) ensures that your purchase is 100% authentic and takes all the responsibility of this declaration.

Warranty
All products are guaranteed by the manufacturer through Unitedshades on factory defects for one year, it means that Unitedshades will replace the defective product at no cost for you (shipping costs may be not included) .

Returns
To ensure your satisfaction, we will gladly exchange or refund any Unitedshades.com purchase in its original condition, when accompanied with its proper documentation and in its original box. Certain restrictions apply - read more in the Return Policy.

Insured shipments
Every purchase on Unitedshades.com is insured for the full amount of the item(s) in the shipment, if Federal Express is the selected shipping method. If there are any issues with your shipment, contact our Help Desk department immediately.

Credit card charges
At the time of order, your credit card will be only authorized for the full amount. Authorization only reserves the funds on your credit card but doesn't withdrawn them.
Your credit card will be effectively charged only when we are ready to ship your order.

Your privacy
Unitedshades.com won't sell, trade or rent your personal information to others. We won't sell, rent or trade any customer information.

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