What are your guarantees ?

Authenticity We are in business with eyewear since 1928 and on the Internet since 1997. We never dealt with fakes, imitations, replicas, non-original sunglasses. All sunglasses you purchase from us come directly from the manufacturer, with their original case (hard or soft, depending on the frame), original cleaning cloth if available for the brand, and all the papers from the manufacturer or the official distributor. Some brands have also the designer's certificate of authenticity. United Shades (Ottica Meloni srl) ensures that your purchase if 100% authentic and takes all the responsibility of this declarion. Warranty All products are guaranteed by the manufacturer through Unitedshades on factory defects for one year, it means that Unitedshades will replace the defective product at no cost for you. Additionally, Unitedshades will supply you with free replacement parts (arms, lenses, etc.) for purchased product within one year. Returns To ensure your satisfaction, we will gladly exchange or refund any Unitedshades.com purchase in its original condition, when accompanied with its proper documentation and in its original box. Certain restrictions apply - read more in the Return Policy. Insured shipments Every purchase on Unitedshades.com is insured for the full amount of the item(s) in the shipment, if Federal Express is the selected shipping method. If there are any issues with your shipment, contact our customer service department immediately. Credit card charges At the time of order, your credit card will be only authorized for the full amount. Authorization only reserves the funds on your credit card but doesn't withdrawn them. Your credit card will be effectively charged only when we are ready to ship your order. Your privacy When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. Unitedshades.com won't sell, trade or rent your personal information to others. We won't sell, rent or trade any customer information.

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